Quality Management in Microsoft Dynamics 365 Business Central: Stop Making Costly Mistakes!

Distributors and Manufacturers today face relentless pressure to deliver high-quality products while maintaining efficiency and compliance. Traditional quality control methods—often manual and paper-based—create bottlenecks, increase human error, and lack real-time visibility.

The new Quality Management module for Microsoft Dynamics 365 Business Central embeds inspections into your ERP workflow—covering purchasing, production, assembly, and warehouse movements—so you catch issues early, quarantine non‑compliant items, and release only what meets spec.

Why Quality Assurance Matters?

Quality assurance isn’t just about meeting specifications; it’s about safeguarding brand reputation, reducing waste, and ensuring customer satisfaction. In industries like distribution, food, pharmaceuticals, and automotive, compliance with regulatory standards is non-negotiable. A single lapse can lead to costly recalls and reputational damage.

What’s New in Business Central

The Quality Management module, coming in April 2026, introduces integrated quality checks across purchasing, production, assembly, and warehouse processes. This Microsoft module embeds quality assurance into the ERP workflow, eliminating silos and manual interventions.

Key Capabilities

• Integrated Quality Checks: Trigger inspections automatically on purchase receipts, production output, warehouse movements, and assembly output—either manually or on a schedule.
• Configurable Test Plans: Define scope at item, lot, or serial level and set parameters like weight, dimensions, and density.
• Periodic test scheduling: Automatically schedule quality checks
• Quarantine and Blocking: Freeze items until they pass inspection, preventing defective goods from entering production or shipping.
• Partial releases: Handling non-compliant items with workflows (reclass, relocation, negative adjustments).

Four High-Impact Use Cases

1. Incoming Goods Inspection: Automatically trigger quality checks when receiving goods to ensure materials meet standards before processes continue.
2. In-Process Quality Assurance: Perform scheduled inspections upon production output, warehouse movements, or location changes to catch defects early, reducing rework and scrap.
3. Regulatory Compliance in Pharma and Food: Use retesting workflows, with the Certificates of Analysis module, to meet stringent industry regulations and maintain traceability.
4. Smart Blocking: Block immediately upon arrival at the testing location. Or keep unblocked until the test fails, then block in part (sublot). Move inventory to a different bin when a test fails.

Business Impact

• Reduced Defects and Rework: Automated checks to minimise human error and prevent defective goods from progressing.
• Improved Compliance: Built-in documentation and traceability features simplify audits.
• Operational Efficiency: Integration with warehouse and production workflows ensures quality without slowing down throughput.

Conclusion

The new Quality Management module isn’t just an add-on—it’s a strategic enabler for distributors and manufacturers aiming to stay competitive in a quality-driven market. By embedding quality into every stage of the lifecycle, Business Central helps deliver consistent, compliant, and customer-focused products.

Start your Quality Management journey now.

Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and ask to see the three real-world case studies we have available.