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Here at erp365, we find that these disconnected systems generally lead to inaccurate reporting, which in turn leads to inaccurate business decisions.
In many cases we see customers using entry-level or legacy ERP systems and are now feeling the pain around scalability and the lack of mobility which can limit business growth.
These are some of the reasons Clients turn to us to implement a modern Microsoft ERP system to connect Finance, IT, Sales, Warehousing, Manufacturing, Operations and Marketing.
It is interesting the number of Clients we talk with that are increasing their market presence, exploring omni marketing and opening multiple on-line web-shops. We see it as common practice to create a web-shop quickly and upload all your organisations products, services and inbound marketing material.
Unfortunately, we also see organisations creating an administration nightmare for themselves. As their front-end web-shops are disconnected from their back-end product distribution and invoicing systems. Hence, all the extra profit, if not more, is consumed with extra processing costs. Organisations are also running the risk of lowering customer satisfaction and being unable to scale-up to meet the increased demand.
There are smarter approaches to deal with this today, both by automating and correcting the front-end -> back-end disconnect and enabling organisations to scale without overwhelming staff. Or spending all the profits on administration. At erp365 we are specialists in two such platforms that can help, Scaptify and Dynamics e-Shop.
Erp365 has signed an important partnership agreement with Continia Software to provide Paperless Accounts Payable (document capture) and Expense Management solutions.
Both “built-in Microsoft Dynamics” modules offer native mobile apps and integrated web approval portals – single source data.
While these modules offer good value for money, and opportunities to increase efficiencies, a few customers struggle to achieve the workflow effectiveness without adding to administration confusion. Our practice addresses this with solution clarity, value measurements, and TOC continuous improvement.