The Smart Calling Solution for Microsoft Teams
Bring business calling into the same Microsoft Teams environment employees use for communication and collaboration.
Teams Phone supports VoIP and PSTN calling and extends Teams with capabilities including auto attendants, call queues and voicemail.
Intelligent & Connected Calling
While working from a prioritised work list we showcase how Dynamics 365 Sales and Microsoft Teams work seamlessly together to minimise manual data entry with contextual, real-time suggestions for updating existing records and creating new records.
Microsoft Teams Phone Mobile lets you enable your mobile workforce to use a single business-provided mobile number as their Teams Phone number, unlocking new capabilities and increasing efficiency.
Work efficiently as a team with collaborative calling.
Optimise internal and external customer communications with integrated experiences.
Flexible Business Calling from Anywhere
Make any space a flexible, AI-powered workplace.
Flexibly shift calls between devices and spaces without interruption.
Work smarter with calling in the flow of work.
Enjoy consistent calling experiences across devices to suit varying needs and budgets.
Secure & Reliable Teams Calling
Benefit from AI-optimised reliability, survivability, and performance to minimise downtime.
Experience clear calling with automatically adjusted audio and video quality.
Feel confident that your communications are secure with our comprehensive security features.
Enhance safety and security with emergency calling and security desk notifications.
Flexible PSTN Connectivity
Teams Phone can connect users to PSTN calling, with Microsoft documenting multiple connectivity approaches designed for different business and technical requirements.
Simple Teams Phone Management
Choose from a range of public switched telephone network (PSTN) connectivity options to fit your needs from Microsoft or third-party providers.
Simplify management with a single admin console.
Simplify deployment and management with a single number shared across multiple users or groups.
Microsoft Teams Phone Features
VoIP and PSTN calls
Make and receive calls with other Teams users or people with public switched telephone network (PSTN) numbers.
AI-generated summaries and insights
Get AI-generated notes, real-time summarisation, and call insights with intelligent recap and Copilot in Teams Phone.
AI-based speech enhancements
Stay connected from anywhere and be heard clearly with voice isolation to suppress other voices and background noises.
Collaborative callingCollaboratively manage calls with advanced call handling and transfers, call forwarding, simultaneous ring, and busy-on-busy settings.
Accessible calling featuresReview recordings, transcripts, and voicemails at your own pace with playback controls, and see call captions and transcripts in your preferred language.
Choose from Teams-certified device options and get a familiar calling experience no matter what device you’re using.
Frequently Asked Questions
Microsoft Teams Phone is Microsoft’s cloud-based business calling solution for Teams. It brings calling into Microsoft Teams, enabling organisations to connect phone numbers and make and receive VoIP and PSTN calls alongside their existing Teams communication and collaboration tools.
Ready to Modernise Your Business Phone System?
Discover how Microsoft Teams Phone can bring cloud calling and collaboration together in one connected Microsoft Teams experience.
