Product Overview
The smart calling solution for Teams
While working from a prioritised work list we showcase how Dynamics 365 Sales and Microsoft Teams work seamlessly together to minimise manual data entry with contextual, real-time suggestions for updating existing records and creating new records.
Microsoft Teams Phone Mobile lets you enable your mobile workforce to use a single business-provided mobile number as their Teams Phone number, unlocking new capabilities and increasing efficiency.
Work efficiently as a team with collaborative calling.
Optimise internal and external customer communications with integrated experiences.
Product Features
Enable intelligent and flexible calling
VoIP and PSTN calls
Make and receive calls with other Teams users or people with public switched telephone network (PSTN) numbers.
AI-generated summaries and insights
Get AI-generated notes, real-time summarisation, and call insights with intelligent recap and Copilot in Teams Phone.
AI-based speech enhancements
Stay connected from anywhere and be heard clearly with voice isolation to suppress other voices and background noises.
Collaborative callingCollaboratively manage calls with advanced call handling and transfers, call forwarding, simultaneous ring, and busy-on-busy settings.
Accessible calling featuresReview recordings, transcripts, and voicemails at your own pace with playback controls, and see call captions and transcripts in your preferred language.
Choose from Teams-certified device options and get a familiar calling experience no matter what device you’re using.
Frequently Asked Questions
Teams subscriptions include Teams Phone, which enables calls from one Teams app to another.
The ability to make and receive calls to and from landlines and mobile phones through the PSTN is available as an add-on with the Teams Phone Standard, Teams Phone with Calling Plan, or Microsoft 365 E5 subscriptions.
These options provide a cloud-based phone system in Teams with features such as hold, blind and safe transfers, and reporting features for professionals who manage calling solutions.
As of October 2023, some Microsoft 365 and Office 365 suites no longer include Teams. Subscribers to those plans must purchase a Teams license separately.
Teams Phone replaces traditional PBXs and enables key calling capabilities with a cloud-based call control system that provides the overall telephony workload for Teams.
Teams subscriptions include Teams Phone, which enables calls from one Teams app to another.
The ability to make and receive calls to and from landlines and mobile phones through the PSTN is available as an add-on with the Teams Phone Standard, Teams Phone with Calling Plan, or Microsoft 365 E5 subscriptions.
These options provide a cloud-based phone system in Teams with features such as hold, blind and safe transfers, and reporting features for professionals who manage calling solutions.
As of October 2023, some Microsoft 365 and Office 365 suites no longer include Teams. Subscribers to those plans must purchase a Teams license separately.
Teams Phone replaces traditional PBXs and enables key calling capabilities with a cloud-based call control system that provides the overall telephony workload for Teams.
Take the next step with Teams Phone
Make the move to streamline your business operations and reduce costs
Contact us now to find the best calling solution for your business